E-Learning-Case Study

A leading edtech organization aimed to deliver high-quality, curriculum-aligned e-learning solutions for various academic subjects. The challenge lay in ensuring seamless user experiences, error-free functionality, and comprehensive content delivery across diverse end-user systems. With a complex curriculum design and a critical need for timely releases, robust testing strategies were paramount.

A dedicated team of experienced QA professionals and designers collaborated to address the challenges effectively. The testing process was carried out using JIRA for task management, Confluence for documentation, and manual testing for meticulous validation of 1000 plus test cases.

Patch Testing:

Ensured incremental updates were error-free, minimizing disruptions during content updates.

Support During Critical Releases:

Delivered consistent testing coverage, ensuring critical product launches met deadlines without compromising quality.

Content Gap Analysis:

Collaborated with Subject Matter Experts (SMEs) to identify and bridge gaps in PCMB subject content, achieving 100% curriculum alignment.

User Acceptance Testing (UAT):

Verified content performance on end-user systems, ensuring accessibility and usability across platforms.

Accomplishments

  • Reduction in Post-Release Defects: Achieved a 40% decrease in bugs post-deployment, enhancing user satisfaction.
  • Improved Content Coverage : Co-created enriched subject matter with SMEs, improving content quality by 30%.
  • Efficient Project Management : Adopted the Scrum model, ensuring 95% on-time delivery of sprints.
  • Enhanced Usability: Streamlined UAT processes ensured a 25% increase in user engagement.

Tools implemented in this Testing Solution

  • JIRA: Test case management and tracking.
  • Selenium, Appium: Automation testing.
  • Confluence: Documentation and knowledge sharing.
  • Jenkins: CI/CD pipeline management.
  • JMeter: Performance testing.

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